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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa O'Brien

October 27, 2024

5  out of  5
rating by Lisa O'Brien
"On multiple occasions Sam and his staff have gone out of their way to help my family. They are professional and truly looking out for their clients and what would be best to help them. Thank you so much! Definitely recommend!"
We responded:
"Glad to help Lisa. We even learned some things in our efforts to help you. We like helping folks with life insurance. "
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Gary Reny

September 30, 2024

5  out of  5
rating by Gary Reny
"Sam and his office are fantastic to work with. They go above and beyond for their clients. Heather has been extremely helpful in providing us quotes and options which made it a no brainer to switch to State Farm."
We responded:
"Thank for the nice review Gary. I'm glad we could help you save on your car, home and umbrella insurance. You will love the rest of our team also! Sam "
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Mark McDevitt

September 29, 2024

5  out of  5
rating by Mark McDevitt
"Heather and Sam were very accommodating and very sincere in their customer service!"
We responded:
"Thanks for the kind words, and so glad we could help you. Let me know what else we can do for you. Sam "
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Mike Klein

September 25, 2024

5  out of  5
rating by Mike Klein
"Pleasant, responsive,knowledgeable, reasonable rates. Great dealing with him as well as his staff."
We responded:
"Thank you Mike for the nice review! It was a pleasure to get to know you and to help you with your car, home and umbrella insurance. Referrals are our best source of business and I'm so glad you spoke your neighbor Joe. I look forward to helping you for a long time. Thanks, Sam "
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Joe Grant

September 3, 2024

5  out of  5
rating by Joe Grant
"Always very helpful. Helped me more than once and was always patient, friendly and helpful"
We responded:
"Hey Joe, Thank you, it's always nice to hear from you and thanks for the kind words! Sam "
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Bob Hartman

August 6, 2024

5  out of  5
rating by Bob Hartman
"Great service and prices!! The best insurance office in town!!"
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Mandolin Taylor (Mandie)

August 5, 2024

1  out of  5
rating by Mandolin Taylor (Mandie)
"Very helpful information just not very kind"
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Joseph Marquez

August 2, 2024

5  out of  5
rating by Joseph Marquez
"Very satisfied with our move to State Farm. The process was fairly easy and there was a healthy cadence of communication as we were walked through the process. In the end, State Farm provided a better rate for better coverage so we are satisfied. We cannot comment on the claim process yet but based on what we have seen so far, I anticipate that will also be a positive experience. Joseph"
We responded:
"Hi Joseph, Thanks for the accurate and detailed good comments about us. We are glad to help you with car, home and umbrella insurance. I look forward to helping you for a long time, including any claim help you may need., My Best, Sam "
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Stacy Campbell

July 24, 2024

5  out of  5
rating by Stacy Campbell
"Very helpful"
We responded:
"Thank you for taking the time to leave us a review! We appreciate your kind words about our customer service. Providing excellent service to our valued customers is always our top priority. If there's anything else we can assist you with in the future, please don't hesitate to reach out."
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1 Linda Hertel

July 20, 2024

5  out of  5
rating by 1 Linda Hertel
"I've been shopping around for insurance for my home, auto and umbrella policies for a week or so. By far, the most prompt and detailed agent was Heather in Sam Winter's office. She was on top of things, very efficient and got the job done for me in a rush. She promptly answered all my emails. I am looking forward to working with this agency as they now processed my policies."
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Heather provided prompt and detailed service, ensuring your home, auto, and umbrella policies were processed quickly and efficiently. At our office, we strive to deliver top-notch customer service, and your feedback is greatly appreciated. We look forward to continuing to serve you and meeting all your insurance needs. Welcome to our State Farm family! "
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Bradley Greger

July 19, 2024

5  out of  5
rating by Bradley Greger
"Great people to work with!"
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Brendas 07cadi

June 25, 2024

5  out of  5
rating by Brendas 07cadi
"Always receive the best customer service. Always prompt attention to our requests and needs. Our Agent and support staff for 33 yrs"
We responded:
"Thank you Brenda! It's relationships like yours that make our business rewarding. It's hard to believe it's been over 30 years. Thank you for your continued loyalty. Sam "
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BeingNeishaP

May 21, 2024

3  out of  5
rating by BeingNeishaP
"Heather was polite, flexible with scheduling and easy to work with. She answered all my questions at sign up. I paid for 6 months in full. After receiving my renewal email, I noticed a slight increase. I reached out to inquire about why and have yet to receive a response (it’s been 4 days, whereas she usually responded within hours). I’ve never had to file a claim so can’t speak on that aspect. I won’t renew with them based on the lack of response/explanation. Edit: After seeing the response, I did call to inquire about the increase. The rep seemed annoyed that I’d question such a small increase, then immediately blamed it on inflation 🙄."
We responded:
"I'm sorry that we somehow missed your email or call. I have searched and can't find an email and I don't know your name. Would you pls call my office and I will be happy to review any price increase with you. Thank you, Sam Winter 4807042004 "
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Andrew Fleetwood

May 10, 2024

5  out of  5
rating by Andrew Fleetwood
"A++++ Service. Would let them insure me again."
We responded:
"Hi Andrew, Thanks for the five star review. So glad we could help with your car and home insurance in Tempe! Sam "
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Jodi Norman

May 8, 2024

5  out of  5
rating by Jodi Norman
"You have earned my business forever! This was an easy change... from immediate responses to saving me more than $1,000 every 6 months!!! Heather was promt and knowledgeable making the transition smooth. I've always heard great things about State Farm and I am proud to say I am now a part of this family. Thank you!"
We responded:
"Hi Jodi, I'm so glad we could help you with your car, truck and home insurance in Mesa. Glad we could save you money as well. Thank you for the kind words about Heather, you'll like all of us! "
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Suki Jeffreys

April 5, 2024

5  out of  5
rating by Suki Jeffreys
"Alway great service as we added a car to tow behind our motorhome. They cover our life! Thanks Sam and company!"
We responded:
"Thanks Susan! So glad you are enjoying your motorhome. It's nice to be a small part of your life for 30 plus years. "
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Lisa Moreno

March 22, 2024

5  out of  5
rating by Lisa Moreno
"Needed assistance with billing and Heather was very helpful"
We responded:
"Hi Lisa, Thanks for shout out to Heather. So glad we can help you. I appreciate your business. Thanks, Sam "
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Luis Acosta

February 20, 2024

5  out of  5
rating by Luis Acosta
"Heather at State Farm Insutance was very helpful No bla bla bla..just facts and I insured my motorcycle with them"
We responded:
"Hi Luis, Thank you for the five star review. Glad we would help with your motorcycle insurance. Heather is great and knows when folks just want prompt service. Thanks, Sam "
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Stephanie Sala

February 16, 2024

5  out of  5
rating by Stephanie Sala
"We use Sam's agency for our renter's insurance. I had the opportunity to work with Heather in his office and it was such an easy process. She explained everything in detail and answered all my questions. I highly recommend them to anyone looking for insurance needs."
We responded:
"Thanks for much for letting Heather help with your renters insurance. Thanks also for the nice comments and recommendation. Sam . "
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Joe W

February 5, 2024

5  out of  5
rating by Joe W
"I’ve been with State Farm for nearly 50 years. Agents like Sam and his staff are the reason I have stayed with State Farm."
We responded:
"Thanks Joe! It's long time customers like you that make our jobs satisfying! We enjoy building long relationships with nice people like you. This is our business model. State Farm is 101 years old and you have been with us half of that time. Thank you! Sam "
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Shawn Rod

February 2, 2024

5  out of  5
rating by Shawn Rod
"I recently had the pleasure of working with Heather, an insurance agent at Sam Winter’s State Farm office to secure both auto and home insurance. Her professionalism, knowledge, and exceptional customer service truly exceeded my expectations. Throughout the process, Heather was highly responsive and readily available to address any questions or concerns I had. She promptly returned calls and emails, demonstrating her commitment to exceptional customer service. I am delighted to share my positive experience with Heather and Mr. Winter and highly recommend their services to others seeking reliable insurance coverage."
We responded:
"Wow, thanks for much for your kind review. Heather is great and we are fortunate to have her on our team. I'm so glad we could help with your home and car insurance. There are lots of agents in Ahwatukee and Phoenix and I'm glad you chose us! Thanks, Sam "
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Li9htR6in

January 23, 2024

5  out of  5
rating by Li9htR6in
"They were great and helped me get the best possible rate for my motorcycle! I’d highly recommend them."
We responded:
"Thanks for the nice review! I'm glad we were able to help you with your motorcycle insurance. Thanks, Sam "
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Valerie M

January 15, 2024

5  out of  5
rating by Valerie M
"I had State Farm Insurance previously and after a not-so good experience with another insurance company I returned to State Farm. Heather was very helpful and was able to give me exactly what I was looking for at a price that was within my budget. She was very helpful and fast and there were no surprises. Everything we discussed including price of the premium was exactly what we had discussed. Heather is awesome to work with and made the whole process easy and very pleasant. I cannot thank Heather enough. I would recommend Heather to any one."
We responded:
"Hi Valerie, Thank you so much for your kind words and positive feedback! We're delighted to hear that Heather provided you with exceptional service and met all your insurance needs. We're proud to have her as part of our team, and we'll make sure she receives your appreciation. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We truly appreciate your recommendation and look forward to serving you in the future. Thanks, Sam"
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Isaac Souza

January 13, 2024

5  out of  5
rating by Isaac Souza
"I have had an amazing experience with Sam and Heather! I am newly married and needed a lot of guidance. The team has been extremely helpful in walking me throughout all of my insurence needs. I am in recruitment at a local college and recommend this team to all my students looking for insurence help. So blessed to be apart of this team!"
We responded:
"Hi Isaac, Thank you so much for your kind words and positive feedback! I'm pleased to hear that Heather and I provided you with an amazing experience and guided you through all of your insurance needs. Congratulations on your recent marriage! We're delighted to be part of your journey and provide you with the necessary guidance. Your recommendation to your students means a lot to us, and we're grateful for your support. If you or your students ever need any further assistance or have any questions, please don't hesitate to reach out. We truly appreciate your trust and look forward to serving you all in the future. Sam "
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Russ Johnson

December 13, 2023

5  out of  5
rating by Russ Johnson
"Always professional, efficient and proactively helpful! Sam, Heather and team have been amazing and continue to look out for us even after 30+ years!!"
We responded:
"Hi Russ, Thank you for your amazing review! We are grateful for your continued support and are thrilled to hear that you find our team, led by Sam, Heather, and the rest, always professional, efficient, and proactive. We appreciate your trust and look forward to providing you with excellent service for many more years to come. Thanks, Sam"